General Virtual Assistant | Customer Support

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

November 21st, 2024 (today)

Member Since

September 15th, 2024

Profile Description

Hi, I'm Upgrade to see actual info. I aim to utilize my extensive experience in customer service roles to effectively meet the needs of customers while contributing positively to the company's goals and objectives.
Skills I offer:
- Build customer loyalty
- Handle inquiries with ease
- Customer Support: Live chat, Email and Phone call support
- Administrative Work
- Social Media Management
- Basic Graphic Design
- Basic Video Editing
- Email Management
- Online Research
- Lead Generation
Application/Tools and Website I use:
- Canva
- Microsoft Word
- Microsoft Excel
- Google Sheets
- Google Docs
- Task Management Tools: Asana, Trello, Basecamp
- CRM Tools: Hubspot, Infusionsoft
- Helpdesk: Zendesk, Freshdesk, Freshchat, Intercom, Tidio, Crisp
- Social Media sites: Facebook, Twitter, Instagram, LinkedIn, Pinterest
- Ecommerce website: Amazon, Shopify
- Schedule Appointment: Calendly, Google Calendar, Doodle, Acuity
- Schedule Contents: Hootsuite, ContentCal, Facebook Business Suite
- VoIP/Softphone: Avaya, Vonage
Hire me and let's get started!