I am a results-oriented and experienced BPO professional with almost 10 years of experience in
customer service, retail banking, and in the biggest video sharing platform. I have a strong track record of
success in performance data analysis, content and creator development, and copyright. I am also a skilled
news desk/writer with a passion for teaching ESL.
I have a proven ability to analyze data and identify trends, which I have used to help content
creators develop and implement performance improvement plans that have resulted in significant increases
in user engagement and revenue. I am also skilled in content and creator development, and I have a deep
understanding of social media policies and copyright law. In my previous role as a News Desk/Writer, I was
responsible for writing and editing news articles and scripts, as well as developing and producing news
content for a daily early morning newscast for radio.
I was also a part time ESL teacher for Korean and Japanese students and I am passionate about
helping people learn about English language and communication. I currently hold a C2 rating in the
Common European Framework of Reference for Languages (CEFR).
Currently, I am a Content Writer/Moderator helping in making sure machine learning/AI will be a safe system to use.
Experience: 6 months - 1 year
We assist machine learning by answering prompts and moderating videos based on specific rubrics and policies. Willing to do SEO and Content Writing.
Experience: 6 months - 1 year
Experience: 2 - 5 years
Am a graduate of Communication and was a Student Editor/Writer for the student publication. I have also ventured in ESL teaching with focus on Writing.
Experience: Less than 6 months
Have started learning about SEO writing and willing to write blog posts using SEO and Key Word utilization techniques to maximize potential reach
Experience: 6 months - 1 year
Experience: Less than 6 months
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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