Administrative/Virtual Assistant, Credit Repair Specialist

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

December 13th, 2024 (32 days ago)

Member Since

November 28th, 2016

Profile Description

My background includes serving as a Customer service associate within the call center in the past 8 years. I'm currently working as a part-time Administrative Assistant for a Realty Company based in Dallas, Texas.  We submit disputes to the credit bureaus, monitor status of the complaints, run audit analysis and some other administrative tasks such as managing inboxes, responding to emails, post to marketing platforms like Upgrade to see actual info and manage their Facebook, Instagram and LinkedIn account.  I also worked as a Complaints Manager for a Telecommunication Company based in Australia, In this position, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delay and equipment malfunctions, etc.). I consistently met my closure goals, handling an average of 5-6 cases per day.
Previously, I worked within a high-volume outbound Collection Department for a major Bank based in the United States.  My role is to make their account up to date, to make sure services will not be interrupted by providing options if ever the customer cannot make any payments, resolve different types of issues (such as missing payment, disputes , bill charges explanation, inquiry, etc.) by making an outbound call.
In addition to that,  I was once a member of the Fraud Prevention Team who worked for Top Banking Institution located in the United States. We do further investigation after receiving reports that their account being compromised, for us to make sure all charges on the customer's account were valid, once verified, we will apply necessary adjustments, place additional security and send a new card. I have completed thousands of varied tasks, I am hard working, meticulous & efficient.  I am also negotiable on price & always up for a challenge. I am eager to help & look forward to serving you!  Feel free to call me to arrange an interview.