Effy

Manager/ Customer Service/ Client Services

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Overview

Looking for full-time work (12 hours/day)

at $6.00/hour ($1,584.00/month)

Bachelors degree

Last Active

April 1st, 2025 (3 days ago)

Member Since

November 28th, 2016

Profile Description

Client Relations · Overall account management accountability for the assigned accounts· Handle the most complex customer complaints or enquiries. · Serve as the lead point of contact for all customer account management matters. · Build and maintain strong long-lasting client relationships. People Management · Monitor, manage and support team leaders and account managers · Act as primary owner of team workflows: have a working knowledge of all workflows and train/coach team leaders to ensure compliance. · Drive team to meet client expectations · Analyze and provides statistical data to immediate superior. · Create an efficient scheduling of teaUpgrade to see actual infombers · Write and administer performance reviews · Create an inspiring team environment with an open communication culture · Delegate tasks and set deadlines · 

Top Skills

Other Skills

Basic Information

Age
36
Gender
Male
Website
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Address
Cainta, Rizal
Tests Taken
IQ
Score:  87
DISC
Dominance: 41%
Influence: 21%
Steadiness: 28%
Compliance: 11%
English
C1(Advanced)
Government ID
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