Ivy

Enrollment Support Specialist, General Virtual Assistant, Go High Level Speciali

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Overview

Looking for full-time work (9 hours/day)

at $5.00/hour ($990.00/month)

Bachelors degree

Last Active

September 19th, 2024 (today)

Member Since

September 12th, 2024

Profile Description

I am an experienced and versatile professional with a diverse background in virtual assistance, customer support, and digital tools. As a General Virtual Assistant, I have honed my ability to manage multiple tasks efficiently, ensuring seamless operations and timely completion of assignments. My expertise as a
Go High Level Specialist, allows me to design and implement automated systems that enhance customer experiences and streamline business processes.
I am also a Chatbot Specialist , with a strong understanding of chatbot platforms and their role in driving customer engagement and satisfaction. With a solid background in **Customer Support** and **Email and Chat Support**, I excel in delivering personalized, effective communication that resolves customer queries and strengthens brand loyalty.
Creativity is another key aspect of my skill set, and as a **Canva Creator**, I develop visually appealing designs that meet branding and marketing needs, ensuring consistency and professionalism across digital assets.
I am committed to providing high-quality support and innovative solutions that help businesses thrive in a fast-paced, digital world.

Top Skills

Customer Support » Chat Support

Experience: 5 - 10 years

I have an accumulated 10 years chat and email support experience from my previous employment in the fields related to customer service, technical and client support, billing and activations, troubleshooting, collections and client retention.

Office and Administration » Email Management

Experience: 10+ years

I have an accumulated 10 years plus email management experience from marketing, customer support, escalation, onboarding and client retention.

Marketing » GoHighLevel

Experience: 2 - 5 years

I have a solid 2+ years of experience using and managing a Go High Level based CRM (LoanMore) daily and am familiar with basic trouble shooting and automation work arounds. I also have access to dedicated tech support and external Go High Level Support circle.

Other Skills

Marketing » CRM

Experience: 2 - 5 years

I am skilled in using CRMs especially Go High Level

Professional Services » Management Services » Call Center Operations Management

Experience: Less than 6 months

I have been an operations manager for a start up Home Security business in a BPO set up.

Customer Support » Phone Support

Experience: 2 - 5 years

I have an accumulated 5 years of experience in Inbound and outbound phone support for customer service, technical support and telemarketing.

Design » Graphic Design » Canva

Experience: 2 - 5 years

I have been utilizing Canva as my go to design tool for my social media ads and presentations for business and personal advertising use.

Basic Information

Age
45
Gender
Female
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
IQ
Score:  98
DISC
Dominance: 14%
Influence: 27%
Steadiness: 40%
Compliance: 19%
English
C2(Advanced/Mastery)
Uploaded ID
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