I am an experienced and versatile professional with a diverse background in virtual assistance, customer support, and digital tools. As a General Virtual Assistant, I have honed my ability to manage multiple tasks efficiently, ensuring seamless operations and timely completion of assignments. My expertise as a
Go High Level Specialist, allows me to design and implement automated systems that enhance customer experiences and streamline business processes.
I am also a Chatbot Specialist , with a strong understanding of chatbot platforms and their role in driving customer engagement and satisfaction. With a solid background in **Customer Support** and *
Creativity is another key aspect of my skill set, and as a **Canva Creator**, I develop visually appealing designs that meet branding and marketing needs, ensuring consistency and professionalism across digital assets.
I am committed to providing high-quality support and innovative solutions that help businesses thrive in a fast-paced, digital world.
Experience: 5 - 10 years
I have an accumulated 10 years chat and email support experience from my previous employment in the fields related to customer service, technical and client support, billing and activations, troubleshooting, collections and client retention.
Experience: 10+ years
I have an accumulated 10 years plus email management experience from marketing, customer support, escalation, onboarding and client retention.
Experience: 2 - 5 years
I have a solid 2+ years of experience using and managing a Go High Level based CRM (LoanMore) daily and am familiar with basic trouble shooting and automation work arounds. I also have access to dedicated tech support and external Go High Level Support circle.
Experience: 2 - 5 years
I am skilled in using CRMs especially Go High Level
Experience: Less than 6 months
I have been an operations manager for a start up Home Security business in a BPO set up.
Experience: 2 - 5 years
I have an accumulated 5 years of experience in Inbound and outbound phone support for customer service, technical support and telemarketing.
Experience: 2 - 5 years
I have been utilizing Canva as my go to design tool for my social media ads and presentations for business and personal advertising use.
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Sara Brumfield
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