Dedicated and results-oriented team manager with extensive experience in the BPO industry, specifically overseeing technical accounts. Possess a proven track record of effectively managing teams to meet and exceed performance targets in a fast-paced environment. Skilled in leading and motivating diverse teams to deliver exceptional customer service and technical support. Proficient in implementing strategies to optimize workflow efficiency, enhance productivity, and ensure high-quality service delivery. Strong interpersonal and communication skills, with the ability to collaborate effectively with internal stakeholders. Committed to fostering a positive work culture that promotes employee engagement, growth, and development.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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