Customer Service Representative

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 8th, 2024 (3 days ago)

Member Since

September 7th, 2024

Profile Description

Respond promptly to customer inquiries and concerns via phone, emails, or chat. Resolve customer issues and complaints effectively and efficiently. Manage high volumes of inbound and outbound calls. Maintain accurate records of customer interactions and transactions.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

As a customer service representative in a call center, where I learned the basics answering calls, resolving issues, and really listening to what the customer needs. It was a great foundation, and it taught me the importance of patience and empathy in delivering great customer service experience. It’s about understanding the customer’s long-term goals and helping them succeed with our product or services. It’s been a rewarding experience, and it’s taught me how interconnected customer service is with other parts of a business. So, all in all, I’ve had a pretty comprehensive journey through the customer service landscape, and I’m eager to bring that experience into my next role.