DISPATCHER, TSR, CSR, SALES REPRESENTATIVE

Having worked in a call center for more than five years, I have plenty of experience listening carefully to the needs of my customers before efficiently working to solve their problems and explain the solutions. Most customers already begin to feel taken care of once you listen carefully to their concerns.

As technical support for MICROSOFT for five years, we are committed to providing technical support to clarify Windows desktop problems. Managing and supporting end-user devices, such as desktop systems and other peripheral equipment. Assisting in testing, analyzing, and resolving issues related to Windows operating systems. Providing enhanced desktop and customer support services.

An outbound sales representative is responsible for finding and qualifying potential customers, usually through cold-calling or other forms of outreach. The goal is to generate interest in a product or service and eventually close a sale.

My previous position involved a lot of prospecting, administrative support and customer service projects. I was always able to complement my teammate's skills. I understand this position involves teamwork and customer care, which is something I'm passionate about and excel in.