I can speak and write fluently in English. I can do outbound calls and make a sale. I have been in the BPO industry for 4 years now. Virtual Assistant for almost 2 years. I proofread, edit and write articles, was a real estate Virtual Assistant for an Airbnb listing and Oklahoma Real estate broker.
Experience: 1 - 2 years
I respond on inquiries and comments made on social media accounts. I create content using the Canva App. Engaging customers on the comment section.
Experience: 5 - 10 years
Manages emails according to their importance. Labels Urgent to emails that needs immediate response. Deletes emails that are deemed unnecessary.
Experience: 2 - 5 years
Answering live chats in a timely manner. Managed to answer up to 5 live chats simultaneously. Making sure to provide world class customer service even on a live chat. Provides answers and resolution to customer's issues and concerns.
Experience: 2 - 5 years
Answer calls immediately Provides resolution to customer's concern. Makes sure to make the customer's day so the company would not lose any business. Avoids getting call backs from the customers by resolving their concerns on their first call.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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