I am an experienced Customer Service Representative. My attention to detail, accuracy, and accountability distinguish me from others in these fields. I am independent. I can make a decision under a lot of pressure (good decision-maker).
I am able to work with little/no supervision, willing to learn new things, easy to adapt, friendly, reliable, expressive, and punctual.
I have a strong background in Customer Service and E-commerce as well as excellent technical skills, which allows me to quickly adapt to new environments and technologies. I became an even more valuable asset to any organization as a result of this.
Proficient in a wide range of software, apps, and platforms, such as:
Google Apps, MS Office apps & Canva
GSuite, Meta Business and Hootsuite
Slack & other messaging programs
Gorgias & Zendesk
Google Play Console & Apple Appstore Connect
PayPal & Stripe
Experience: 5 - 10 years
Respond to inquiries about products and services, processing payments, or performing general account maintenance Up-selling customers to new products or services may be encouraged
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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