Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

September 25th, 2024 (today)

Member Since

September 4th, 2024

Profile Description

I'm Upgrade to see actual info, and I'm passionate about delivering exceptional customer experiences. With 2 years of experience in customer service, I've honed my skills to ensure every interaction leaves a positive impression.
As a dedicated tutor with 7 years of experience, I've had the privilege of guiding learners of all ages and backgrounds to achieve their academic goals.
Here are some of the tasks I performed:
Handle in-bound and out-bound calls.
Assess customer issues and suggestions
Record and update payment invoices.
Follow strict procedures regarding customer-handling and escalation.
Prepare learning materials for lessons
Handle a diverse set of students.
Make a schedule to attend each tutee efficiently.

Top Skills

Coaching » Homeschool » Tutorial Teaching

Experience: 2 - 5 years

Prepare learning materials for lessons Handle a diverse set of students. Make a schedule to attend each tutee efficiently.

Customer Support » Customer Service

Experience: 1 - 2 years

Handle in-bound and out-bound calls. Assess customer issues and suggestions Record and update payment invoices. Follow strict procedures regarding customer-handling and escalation.