Violebel

Customer Service Representative | Aspiring Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.60/hour ($633.60/month)

Associates degree

Last Active

November 17th, 2024 (today)

Member Since

September 2nd, 2024

Profile Description

As a highly skilled BPO representative with a year of experience, I
have developed strong expertise in customer service,
communication, and problem-solving. Transitioning into the role of a
Virtual Assistant, I bring these valuable skills to provide exceptional
administrative support to clients remotely. My ability to manage
multiple tasks, maintain clear communication, and deliver timely
solutions ensures seamless operations for businesses. With
experience in handling customer inquiries, data management, and
technical troubleshooting, I am adept at organizing tasks, managing
schedules, and offering personalized assistance to meet client needs
efficiently.

Top Skills

Experience: 1 - 2 years

My experience in the BPO industry has honed my critical thinking skills, enabling me to quickly analyze client needs, identify potential issues, and implement efficient solutions, all while maintaining high-quality service in fast-paced environments

Experience: 1 - 2 years

My problem-solving abilities have been sharpened through my BPO role, where I quickly identified issues, evaluated potential solutions, and implemented strategies to resolve client concerns effectively and promptly.

Experience: Less than 6 months

I have developed strong time management skills, allowing me to efficiently organize tasks, meet deadlines, and handle high-pressure situations while maintaining productivity.

Other Skills

Experience: 1 - 2 years

Able to quickly adjust to new tasks, tools, and environments, ensuring smooth workflow in ever-changing situations.

Experience: 1 - 2 years

My time in the BPO industry has strengthened my communication skills, allowing me to interact professionally with clients, effectively convey information, and resolve issues with clarity and empathy, both in written and verbal forms.

Basic Information

Age
31
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
DISC
Dominance: 38
Influence: 27
Steadiness: 23
Compliance: 12
English
C2(Advanced/Mastery)
Government ID
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