Virtual Assistants | Customer/Client/E-commerce Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

October 26th, 2024 (17 days ago)

Member Since

September 2nd, 2024

Profile Description

With over 7 years of experience in customer and client support, I specialize in providing top-tier assistance across various sectors, including finance, healthcare, e-commerce, and tech. My expertise extends to logistics management, supply chain, and inventory, with a proven track record of ensuring seamless operations and customer satisfaction.
In the realm of e-commerce, I have supported clients on platforms like Shopify, Gorgias, Amazon, and Faire, utilizing CRM tools such as Salesforce, Zendesk, Asana, and NetSuite to enhance service delivery. My role often involves navigating the complexities of integration and providing continuous support, particularly within the fintech SaaS sector, where I assist private and public schools in the US with their daily operations.
Beyond customer support, I am a skilled content writer with a focus on producing engaging, SEO-optimized content. My writing spans a variety of topics, including architectural and interior design, home improvement, technology, and travel. With a background in Business Administration and Interior Design, I bring a unique blend of creativity and business acumen to every project.
Whether crafting compelling content or ensuring exceptional customer service, I am committed to delivering results that exceed expectations.