Pollyanna

Sales Representative, Customer Success Agent, Data Entry

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

I did not graduate from high school

Last Active

January 2nd, 2025 (8 days ago)

Member Since

September 2nd, 2024

Profile Description

With nearly 4 years of experience in the BPO Industry, I have a strong foundation in customer service and sales, with experience in both leadership and frontline roles. My skills include effective communication, problem-solving, and the ability to empathize with customers to understand their needs. I am proficient in managing customer interactions through various channels, such as phone, email, and chat, and have a proven track record of resolving issues promptly to ensure customer satisfaction. Additionally, I excel in coaching and mentoring teams, helping them to deliver exceptional service consistently. My ability to stay calm under pressure and handle difficult situations with professionalism has allowed me to maintain positive relationships with customers, fostering loyalty and trust. 

Skills:
•Sales and Cold Calling
•Customer Success Management
•Team Leadership and Coaching
•CRM Systems (Salesforce, HubSpot, etc.)
•Google Sheets (Data Organization and Reporting)
•Asana, Mattermost, Slack (Collaboration and Project Management)
•Problem-solving and Conflict Resolution
•Time Management and Organization

Top Skills

Office and Administration » Communication

Experience: 2 - 5 years

Office and Administration » Problem Solving

Experience: 1 - 2 years

Office and Administration » Team Leadership

Experience: 1 - 2 years

Other Skills

Marketing » CRM

Experience: 2 - 5 years

Office and Administration » Emotional Intelligence

Experience: 1 - 2 years

Office and Administration » Time Managment

Experience: Less than 6 months

Office and Administration » Multitasking

Experience: Less than 6 months

Basic Information

Age
27
Gender
Female
Website
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Address
Pasay City, Metro Manila
Tests Taken
IQ
Score:  112
DISC
Dominance: 30%
Influence: 27%
Steadiness: 32%
Compliance: 11%
English
B2(Upper Intermediate)
Government ID
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