April

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $2.80/hour ($492.80/month)

High school diploma

Last Active

September 20th, 2024 (today)

Member Since

September 2nd, 2024

Profile Description

Hi, my name is April from the Philippines and I am:
*Creative and Enthusiastic
*Keen to details and Professional
*I also have 3 years experience in Customer Care
*I am goal oriented and Determined
If you are looking for someone who likes to work in customer service, then count me in. On my 3 years experience in the field, from retail account to technical support and to financial account, I have already encountered different types of customers, including hard and vulnerable and I believe that if you want the business to keep running, we need to provide quality and great customer service.
On my first job in a retail account, I am tasked to help customers track their deliveries, scheduling and rescheduling installations and repair appointments for home theater and appliances. I have also worked as a technical support/product analyst for almost a year and a half for smart home devices from security cameras down to smart sensors. I assist customers in troubleshooting devices and also helps in promoting our products and services. I have also worked as a Customer Service Executive in one of the most reliable international remittance company for a 13 months wherein I provided assistance in tracking the funds they sent to their families and loved ones. I am also authorized in facilitating follow-ups from our different local partners, recalls/reversals and even refunds.
Are you willing to change the world of customer service? Feel free to reach out so we can discuss and get started.

Top Skills

Customer Support » Phone Support

Experience: Less than 6 months

I am very good in calls but I have also worked with emails and chats.

Other Skills

Customer Support

Experience: 2 - 5 years

I have 3 years experience in the field, from retail account to tech support to financial account.

Basic Information

Age
25
Gender
Female
Website
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Address
Mandaue City, Cebu
Tests Taken
IQ
Score:  113
DISC
Dominance: 16
Influence: 8
Steadiness: 44
Compliance: 33
English
C2(Advanced/Mastery)
Uploaded ID
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