With over six years of experience as a Customer Service Agent in the back office, I’ve honed my skills in managing complex accounts, particularly in the banking and financial services sector. My attention to detail and strong analytical abilities have consistently ensured accuracy and compliance in every transaction. I pride myself on being a reliable problem-solver, always eager to tackle challenges head-on and find effective solutions.
Beyond my technical expertise, I bring a calm and positive attitude to the workplace, which helps me maintain excellent relationships with colleagues and clients alike. My passion for delivering exceptional service drives me to continuously improve and exceed expectations, ensuring that every customer interaction is handled with the utmost care and professionalism.
I took an eight-year break from my professional career to focus on personal responsibilities, including raising my family and managing household duties. I’m now fully ready and excited to re-enter the workforce. I’ve used this time to grow both personally and professionally, and I’m eager to apply my experience and newly acquired skills to contribute to your team. I’m confident that my background, coupled with my refreshed perspective, will allow me to bring valuable insights and dedication to this role.
Experience: 5 - 10 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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