Overview
Looking for full-time work (8 hours/day)
at $9.98/hour ($1,756.48/month)
Bachelors degree
Last Active
October 10th, 2024 (36 days ago)
Member Since
August 27th, 2024
Profile Description
I’m a customer service professional with over 8 years of
comprehensive experience in technical support, sales, and
customer care across multiple platforms including voice, chat,
and
resolving issues efficiently, and ensuring high levels of customer
satisfaction. Proficient in utilizing various software tools to
enhance service delivery and streamline operations.
Top Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Phone Support
Experience: 5 - 10 years
Customer Support » Sales Support
Experience: 2 - 5 years
Other Skills
Marketing » CRM » Salesforce
Experience: 2 - 5 years
As a Salesforce CRM Billing Specialist, I handle customer inquiries related to billing, ensuring they receive clear and accurate information. I manage the billing processes within Salesforce, generate invoices, and resolve discrepancies. My goal is to provide timely support and help customers understand their billing statements, fostering a positive experience and building trust.
Customer Support » Email Support
Experience: 1 - 2 years
I help customers resolve issues with their email services, including account access and configuration. I provide solutions aiming for prompt and friendly support to enhance the user experience.
Customer Support » Technical Support
Experience: 2 - 5 years
I help customers resolve technical issues with our products. I focus on understanding their challenges and guiding them through solutions, ensuring they feel supported and confident in their experience. My goal is to turn frustrations into resolutions.
Customer Support » Sales Support » Mobile Service
Experience: 1 - 2 years
Helped the sales team by managing customer communications and processing orders. I focus on understanding customer needs to provide personalized solutions, ensuring a smooth experience while supporting sales goals.
Basic Information
- Age
- 42
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Consolacion, Cebu
- Tests Taken
- IQ
- Score: 127
- DISC
- Dominance: 15%
- Influence: 38%
- Steadiness: 38%
- Compliance: 11%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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From Homeless to Homeowner – A Filipino Financial Analyst’s Success Story
This is the story of how a Filipino financial analyst is healing the trauma of his inner child by creating a better future for his own child.
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