Anabel
Lead Generation Specialist / Social Media Manager /GEN-VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
November 6th, 2024 (2 days ago)
Member Since
August 27th, 2024
Profile Description
With 4 years of combined experience in customer support, technical support, billing inquiries, general virtual assistance, and lead generation, I developed a diverse skill set. Effective communication and active listening. Conflict resolution and problem-solving. Empathy and emotional intelligence in handling customer concerns.
Technical Support Expertise: Troubleshooting and diagnosing technical issues. Knowledge of various software and hardware systems. Ability to explain complex technical information in a user-friendly manner.
Billing and Financial Inquiries: Accuracy in handling billing issues and processing payments. Familiarity with invoicing, refunds, and chargebacks. Experience with financial software and customer account management.
Virtual Assistance Skills: Organizational and time management capabilities. Proficiency in administrative tasks such as scheduling,
Lead Generation and Sales: Techniques for identifying and qualifying leads. Proficiency with CRM tools and sales tracking software. Skills in crafting persuasive communication and building client relationships.
Project Management: Coordinating and managing various tasks and projects efficiently. Tracking progress and ensuring deadlines are met. Implementing strategies to improve processes and outcomes.
Data Analysis and Reporting: Collecting and analyzing customer data to identify trends. Generating reports and insights to inform decision-making. Using data to enhance customer experiences and optimize lead generation.
Technical Skills: Familiarity with various software applications (e.g., CRM systems, helpdesk software).Basic knowledge of web technologies and troubleshooting tools.
Adaptability and Flexibility: Ability to quickly learn new systems and processes. Adjusting to changes in customer needs and business requirements.
Team Leadership and Collaboration. Experience in leading and mentoring teams. Collaborative skills for working effectively with cross-functional teams.
Top Skills
Marketing » Performance Marketing
Experience: 2 - 5 years
My years in lead generation have given me a deep understanding of how to effectively distribute and promote content to reach the right audience. I've mastered various content promotion strategies, including social media marketing, email marketing, paid advertising, and influencer outreach. My experience in leveraging different channels to amplify content reach and drive engagement has consistently resulted in [Quantifiable Achievement, increased brand awareness, higher lead generation].
Customer Support » Sales Support » Lead Generation
Experience: 2 - 5 years
My years in lead generation customer support have equipped me with a strong foundation in customer service excellence. I've excelled at handling inbound inquiries, providing technical support, and resolving customer issues promptly. I've also played a key role in onboarding new clients, educating them on our products and services, and ensuring their satisfaction. My ability to empathize with customers, understand their needs, and provide tailored solutions has been instrumental in building lasting relationships.
Office and Administration » Time Managment
Experience: 2 - 5 years
I have strong organizational skills to manage multiple projects, prioritize tasks and meet deadlines.
Other Skills
Marketing » CRM
Experience: 2 - 5 years
I have expertise in using CRM systems like salesforce, HubSpot, or Microsoft dynamics to manage leads, track interactions and analyze data.
Office and Administration » Data analysis
Experience: Less than 6 months
Ability to interpret data, identify trends, and use insights to optimize lead generation strategies and campaign performance.
Customer Support » Product Knowledge
Experience: 2 - 5 years
Office and Administration » Teamwork
Experience: 2 - 5 years
Being with team for years, I've learned how to collaborate effectively with sales, marketing and other teams to achieve shared goals.
Office and Administration » Creative Problem Solving
Experience: Less than 6 months
I am resourceful in finding solutions to challenges and adapting to changing situations.
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan City, Metro Manila
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
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