I'm a experienced Customer service representative for 5 years to a known BPO industry here in the Philippines.
* Can provide good customer service.
* Can handle difficult customer with calmness.
* I handle calls,
* Have actively listening and always make sure that I provide accurate information to resolve the concern.
* Knows Zendesk, Salesforce, Slack, Microsoft word and basic Excel.
Experience: 2 - 5 years
I've been working as a customer service rep for 5 years now, so I know how to provide good customer service and how to handle difficult customers.
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