Experienced customer service representative and Team leader.
•voice
•non voice (chat and
Experience: 2 - 5 years
Handled voice and non voice accounts providing 100% customer satisfaction
Experience: 2 - 5 years
Experience: 2 - 5 years
Developed good interpersonal skill
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
This skill helped me provide good customer experience to customers and tailored solution. Managed 10-13 agents and was able to help them with a smart action plan by knowing the root cause of their opportunities and problem solving.
Experience: 1 - 2 years
Handled 10-13 headcount in a BPO setting. Focused on each person's growth and improvement. Evaluate calls and chats to know their opportunities and help them get a smart action plan.
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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