Loreile

A+ Virtual Assistant | Customer Support Expert | E-commerce

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.80/hour ($1,548.80/month)

Bachelors degree

Last Active

November 23rd, 2024 (5 days ago)

Member Since

August 25th, 2024

Profile Description

With 7 years of experience in customer service, I have extensive experience working with business owners, online sellers, customers and buyers, and students at a university level.
I am a dedicated, self-starter, detail-oriented, and passionate. I excel in working under pressure while providing superb customer satisfaction and without compromising the quality of work.
Knowledgeable in:
Google Workspace - Gmail, Calendar, Google Drive, Google Sheet, Google Forms, Docs, Maps
Microsoft Office - Word, Excel, PowerPoint, Outlook, MS Teams
Conferencing - Google Meet, Zoom
Messaging - Slack, WhatsApp, Telegram, Upgrade to see actual info, Glip, Google Chat
CRM - Zendesk, Re:amaze, Salesforce, Sugar CRM
Dialer - RingCentral, AWS, 3CX
E-commerce - eBay, Shopify
Skills:
Customer Support Expert
Technical Support
Phone, Email, Chat Support
Admin Support
Inbox Management
Travel Management
Calendar Management
Data Entry
Web Research

Top Skills

Experience: 1 - 2 years

Handled eBay Trust and Safety (Account, Listings and Account Take over) Provide guidance for sellers and buyers how to properly secure their account Assist sellers in publishing listings Educate and give helpful tips for members about eBay policy

Experience: 5 - 10 years

Experience: 5 - 10 years

Other Skills

Experience: 2 - 5 years

Experience: Less than 6 months

Basic Information

Age
34
Gender
Female
Website
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Address
Antipolo City, Rizal
Tests Taken
IQ
Score:  119
English
C1(Advanced)
Government ID
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