Scheduling/Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.20/hour ($915.20/month)

Bachelors degree

Last Active

September 14th, 2024 (4 days ago)

Member Since

August 24th, 2024

Profile Description

???? **Unlock Exceptional Customer Service with My Expertise!** ????
With 9 years of dedicated experience as a customer service representative, I bring a wealth of knowledge and skills to the table that can elevate your business. Here’s how I can help you stand out:
- **Comprehensive Customer Support:** I have successfully managed both inbound and outbound calls, expertly addressing billing and technical support issues to ensure customer satisfaction.
- **Multichannel Communication:** My experience includes overseeing chat interactions and handling customer support emails, providing seamless communication across various platforms.
- **Streamlined Onboarding:** I have facilitated customer onboarding processes, ensuring a smooth transition for new clients and enhancing their overall experience.
- **Expert Scheduling Management:** For 6 years, I focused on scheduling tasks, which involved setting up appointments, managing cancellations, and rescheduling to optimize efficiency.
- **Collaborative Engagement:** I actively participated in operations meetings and engaged with stakeholders, fostering strong relationships and contributing to team success.
If you’re looking for a reliable and skilled professional to enhance your customer service operations or to help you connect with clients effectively, let’s connect! I’m ready to bring my expertise to your team and help you achieve your goals. ?????
Feel free to reach out to discuss how I can contribute to your success!