Social Media Manager/Customer Service

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

High school diploma

Last Active

November 8th, 2024 (6 days ago)

Member Since

August 23rd, 2024

Profile Description

I am an experienced Social Media Manager and Customer Service Representative with over 4 years of expertise in enhancing brand presence and delivering exceptional customer experiences. My dual role has equipped me with a unique skill set that blends effective digital communication with strong interpersonal skills.
In my social media management capacity, I have successfully developed and implemented strategies across platforms like Facebook, Instagram, and Twitter. By creating engaging content and leveraging analytics, I have increased brand awareness and community engagement, fostering vibrant online interactions. My ability to stay attuned to audience preferences allows me to craft messages that resonate and drive results.
Simultaneously, my experience in customer service has honed my problem-solving abilities and empathetic communication style. I pride myself on being the voice of the brand, ensuring that customer inquiries and concerns are addressed promptly and professionally. This commitment to excellent service not only enhances customer satisfaction but also builds lasting loyalty.
By merging these two roles, I effectively bridge the gap between brand messaging and customer needs, driving both engagement and satisfaction. I am passionate about creating meaningful connections and am eager to leverage my skills to contribute to a dynamic team focused on growth and customer success.