General Executive Virtual Assistant/E-commerce support

This is where I started my career. I prepare, review and file VAT returns to different tax authorities for E-commerce sellers across the globe.

This task is focus on supporting the clients. I assist their questions and concerns making sure that they are taken care of. Client satisfaction is the goal here. In addition, I also manage their different accounts for them to focus on the other aspect of their business.

• Manage multiple inboxes and prioritize communication across different parties • Prepare for and facilitate meetings, including setting agendas, recording meetings, and producing minutes. • Maintain and organize digital files, ensuring seamless access to important documents across all entities. • Complete documentation and updates for operating procedures across multiple entities. • Travel Arrangements and bookings • Email management

Keen to details is very important for this task. Not only that, you have to be quick as well for you to deliver the best result that is requested from you. Hence, you should focus on both quality and quantity aspect.

1. Lead, mentor, and manage a high-performing VAT compliance team, fostering a collaborative and results-driven work environment. 2. Collaborate and coordinate with the top management 3. Provide the VAT compliance team a necessary training for any developments relating to EU and non-EU VAT processes 4. Evaluate staff performance and propose action needed for improvement