Jelly

Customer Service, KYC, Chat and Email Quality Analyst

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

September 19th, 2024 (today)

Member Since

November 14th, 2016

Profile Description

I am proficient in the English language and has 10 years of customer service and administrative experience for one of the largest Internet and Cable service provider in the USA. I have also received professional English training because of my call center experience. I was technical support for mobile applications and home security. I also have 3 years of experience handling document verification for KYC and was Email and Chat Quality Analyst for Fraud, KYC, and Retentions. Because of these, I was able to develop a keen eye for detail, the ability to think critically, and the capacity to solve problems efficiently. I am flexible with tasks, adaptable to change, resourceful, and has the initiative to learn in order to complete tasks. 

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 10+ years

Office and Administration » Quality Assurance

Experience: 1 - 2 years

Other Skills

Basic Information

Age
33
Gender
Female
Website
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Address
Calatrava, Negros Occidental
Tests Taken
IQ
Score:  110
DISC
Dominance: 47%
Influence: 21%
Steadiness: 19%
Compliance: 13%
English
C2(Advanced/Mastery)
Uploaded ID
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