Data Entry Specialist, IT Tech Support, Customer Service

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

January 26th, 2025 (yesterday)

Member Since

August 20th, 2024

Profile Description

With over three years of experience as a Data Enrichment Specialist at Bold Business, I support the execution of credentialing contracts with multiple clients, ensuring the accuracy and completeness of provider information. I hold a Lean Six Sigma Yellow Belt certification and a Computer Hardware Servicing NC 2 certificate, which demonstrate my proficiency and professionalism in data verification and quality control.
My core competencies include data verification, quality control, research, and customer service. I handle exceptions to an automated process by conducting online research and reaching out to stakeholders for missing information. I also contribute to the quality control process and highlight issues or negative trends to the management. Additionally, I leverage my previous customer service and retention skills to maintain positive relationships with clients and providers. My mission is to deliver high-quality data and service that meet the needs and expectations of our clients.