Current Employment Status:
Hired Full Time on Nov 16, 2024
Hired Part Time on Sep 26, 2024
As a Customer Support Specialist, I'm committed to providing great service and making sure customers are happy. I’m good at solving problems and communicating clearly, so I can understand customer needs, address issues, and offer quick solutions. I aim to create positive experiences that build trust and loyalty. I'm flexible, comfortable with technology, and handle challenging situations with patience and care.
Experience: 1 - 2 years
I successfully resolved customer issues, provided clear and effective communication, and delivered prompt, empathetic service.
Experience: 1 - 2 years
I have a solid foundation in technical skills, including the use of various customer support software and digital tools.
Experience: 2 - 5 years
I have experience in data entry, where I ensure accuracy and efficiency in managing and inputting large volumes of information.
Experience: 1 - 2 years
I am skilled in problem-solving, adept at identifying issues, analyzing potential solutions, and implementing effective strategies.
Experience: 2 - 5 years
I have developed strong time management skills, allowing me to effectively prioritize tasks, meet deadlines, and handle multiple responsibilities efficiently.
Experience: 1 - 2 years
I have a strong grasp of product knowledge, which allows me to provide accurate information and effective support to customers.
Experience: 1 - 2 years
I excel in team collaboration, working effectively with colleagues to achieve shared goals and enhance project outcomes.
Experience: 1 - 2 years
I have a basic understanding of Excel and am eager to expand my skills. I am committed to learning and improving my proficiency to better support my role and contribute more effectively to the team.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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