Social Media Manager, Chat Support

Ability to conceptualize and execute unique designs.Can manage Eye Catching content in photo editing and content creation for social media platforms, logo brands, and other graphic related art that is suitable to the client needs.

As an E-Commerce Specialist with a focus on Amazon, the role involves managing product listings, optimizing sales performance, enhancing customer experience, and ensuring smooth day-to-day operations on the Amazon platform. Product Listing Management: Create and manage product listings with optimized titles, descriptions, bullet points, and keywords. Upload high-quality images and videos to comply with Amazon’s guidelines. Maintain updated product catalogs with accurate pricing, inventory levels, and variations.

Designing custom graphics, icons, and infographics. Retouching photos, color correction, and enhancing image quality.

As a Chat Support Representative, the primary responsibility is to provide real-time, text-based customer assistance, resolve issues, and enhance customer satisfaction through clear, efficient, and professional communication. Customer Query Resolution: Address customer inquiries about products, services, and policies. Troubleshoot issues efficiently and escalate complex problems to the appropriate departments. Professional Communication: Maintain a friendly, empathetic, and professional tone throughout conversations. Adhere to brand voice and communication guidelines.