A motivated and hardworking professional with over 3 years of experience in sales, customer support, data annotation, and website content management. Proven track record in assisting customers, managing inventory, and enhancing AI through precise data annotation. Skilled in using tools like MS Word, Excel, PowerPoint, Zendesk, and CVAT. Known for excellent written and verbal communication, strong problem-solving abilities, and a commitment to customer satisfaction. Recognized for achieving high sales targets, improving customer service efficiency, and maintaining accurate records. Seeking opportunities to leverage my diverse skill set and contribute to the success of a dynamic organization.
Experience: 1 - 2 years
I have worked as a Customer Support Representative for over a year, during which I have refined my communication and problem-solving skills through the use of Zendesk. I offer effective troubleshooting steps when customers encounter issues with their applications and cloud services. My experience in this role has equipped me with the ability to handle customer inquiries efficiently and to ensure a high level of customer satisfaction.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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