Customer Service Specialist

During my 2 years in Bachelor of Science in Information Computing program, I gained hands-on experience in usability testing, where I evaluated and improved user interfaces to enhance user satisfaction. This experience has equipped me with valuable insights into user behavior and testing methodologies, directly aligning with my expertise in business technology management.

With a background as a Pharmacy Assistant, I developed strong email support skills by managing customer inquiries and resolving issues efficiently. My experience in handling complex customer interactions and processing detailed reports has honed my ability to deliver clear and effective communication in an email support role.

With a year of experience as a Pharmacy Assistant, I developed strong skills in managing inventory, processing orders, and handling financial reports. This role honed my ability to provide exceptional customer service while ensuring accuracy in sales-expense management and medication handling.

With a background in Business Technology Management and hands-on experience as a Pharmacy Assistant, I have developed strong Excel skills in managing and analyzing monthly sales-expenses reports, inventory, and ordering processes. My proficiency with Excel allows me to efficiently track and report data, ensuring accurate financial and operational oversight.

With my background as a Pharmacy Assistant, I have gained valuable experience in product sourcing through managing inventory and overseeing ordering processes. My role involved ensuring optimal stock levels and sourcing necessary products efficiently, which honed my skills in supply chain management and vendor relations.

With a background in Business Technology Management and experience as a Pharmacy Assistant, I have developed strong email management skills by handling customer inquiries, processing orders, and coordinating with various departments. My expertise includes maintaining organized email correspondence, ensuring timely responses, and managing information efficiently to support smooth business operations.

With a background in Business Technology Management and experience as a Pharmacy Assistant, I have developed strong email management skills by handling customer inquiries, processing orders, and coordinating with various departments. My expertise includes maintaining organized email correspondence, ensuring timely responses, and managing information efficiently to support smooth business operations.

With a background in Information Computing and Business Technology Management, I have developed strong encoding skills, efficiently handling data entry and management tasks. My experience as a Pharmacy Assistant further refined my attention to detail and accuracy in processing and organizing information.