Customer Service/ Lead Generation

Listing Coordination Crafting engaging and accurate property listing descriptions. Coordinating with fielders for guided tours and ensuring smooth scheduling. Addressing property-related concerns to ensure a seamless experience for both fielders and clients.

With 9 months of experience as a Technical Support Representative under the Comcast account at Teleperformance, I provided assistance to customers by troubleshooting and resolving a variety of technical issues. My role involved diagnosing network problems, guiding customers through setup processes, and ensuring a high level of customer satisfaction with prompt and effective solutions.

With 9 months of experience as a Sales Representative under the Comcast account at Teleperformance, I specialized in understanding customer needs and offering tailored solutions. My role involved promoting Comcast products and services, upselling packages, and meeting or exceeding sales targets. I focused on building strong customer relationships, providing product knowledge, and ensuring a positive customer experience throughout the sales process.

I have 3 months of experience as a Lead Generator at Hirey, where I focused on identifying and qualifying potential clients. My responsibilities included researching target markets, gathering key contact information, and initiating outreach efforts to generate high-quality leads. I played a crucial role in building a strong sales pipeline by effectively connecting prospects with the sales team.