Experienced Customer Service and IT Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Bachelors degree

Last Active

November 21st, 2024 (55 days ago)

Member Since

August 16th, 2024

Profile Description

With over 8 years of professional experience in customer service and information technology, I bring a unique blend of technical expertise and customer-focused service to your team. I have a proven track record in handling inbound and outbound calls, chat, and email support, with a focus on resolving technical issues, providing accurate information, and ensuring customer satisfaction. My experience includes roles as a Senior Account Specialist and Customer Service Representative in top companies such as Capital One Philippines, Convergys, and Alorica.
I am highly proficient in data entry, email and data management, and general administrative support. My skill set is complemented by strong communication abilities, both in English and Filipino, and an aptitude for training and facilitating group sessions. I am adaptable, goal-oriented, and quality-driven, always meeting deadlines and delivering high standards of work.
Let me help you streamline your operations, enhance customer experiences, and achieve your business goals. I am ready to contribute to your success with my dedication and a strong commitment to excellence.