General Virtual Assistant | Finance & Customer Service

In finance management, I adeptly handled budgeting, forecasting, and financial analysis to drive informed decision-making. I meticulously tracked and organized financial records, developed strategic financial plans, and provided actionable insights to enhance resource allocation. My analytical skills and dedication to accuracy supported the financial stability and growth of the organization.

In my customer support roles, I excelled at providing exceptional service by addressing inquiries and resolving issues with patience and empathy. I effectively managed communication channels, ensuring timely and accurate responses to customer needs. My strong problem-solving skills and attentive listening helped build positive relationships and enhance customer satisfaction.

As an officer in an organization, I honed my data entry skills, managing and updating records with precision and efficiency. I worked with diverse databases and tools, ensuring data integrity and delivering insightful analysis. My keen attention to detail and effective time management allowed me to handle large volumes of data while consistently meeting deadlines.

In administrative support, I expertly handled tasks such as organizing documents, coordinating communications, and managing schedules. I played a key role in ensuring efficient day-to-day operations by maintaining accurate records and providing timely support. My strong organizational skills and proactive approach enhanced team productivity and streamlined administrative processes.

In basic graphic design, I utilized tools like Canva to create visually appealing graphics for various needs, including social media, presentations, and marketing materials. My focus was on crafting designs that were not only aesthetically pleasing but also aligned with the intended message and brand identity. My attention to detail and creative approach helped produce high-quality, impactful visuals.

Since I am very active on social media especially on Tiktok, I've enhanced my skills in basic video editing. I used tools like CapCut to craft engaging and polished videos. I focused on trimming, merging, and enhancing footage to create cohesive and visually appealing content. My attention to detail and creativity ensured that each video effectively communicated its intended message and captivated the audience.

I efficiently managed and organized email correspondence, ensuring timely responses and prioritizing important messages to streamline communication.

In appointment setting, I efficiently coordinated and managed schedules to ensure smooth and timely meetings. I handled booking, rescheduling, and confirmations with attention to detail, effectively communicating with clients and stakeholders. My organizational skills and proactive approach ensured that all appointments were set up seamlessly and professionally.