GoHighLevel | Tech Support | Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 29th, 2024 (today)

Member Since

August 7th, 2024

Profile Description

Resume link via OneDrive: Upgrade to see actual info;
Workflow samples: Upgrade to see actual info

Name - Upgrade to see actual info Upgrade to see actual info ‘JC’ RomeroEmail - Upgrade to see actual info

I'm a GoHighLevel specialist with 2+ years of experience in handling the backend of an Agency GoHighLevel account with multiple sub-accounts with Voice AI, Google, Analytics, Zapier, Twilio, Social Media and Wordpress integration, Email and SMS Marketing, Courses/White label, Funnel and website creation. I believe my experience in this area will be of value to your needs. My previous work experience includes:

1. Proficiency with the platform - I have experienced working independently and with a team. Being able to understand what my client needs and create a tailor made solution and process for their businesses.

2. Creating and maintaining - Able to create Workflows, Snapshots, Pipelines, Caller set up, Facebook/IG, Funnels, Forms, Domain, Surveys, Courses, Affiliate, Membership portal, Payments from scratch and other GHL Features that will help them achieve their goals and upgrade their processes.

3. Client interaction - I am able to and have experience with communicating with their customers directly. Leaving them with more time to handle their businesses and have more time with their loved ones.

4. Have a background in Tech support which taught me how to handle different situations

5. Testing, troubleshooting, and documentation - To make sure that there will be minimal upkeep with the deployed solution and less worries about negative feedback from customers

The project I worked on included voice AI to pre-qualify leads and make sure they are valid. Aside from the workflows that the AI provider requires, I made the GHL process from scratch. Starting from the onboarding page, tags, pipelines, integration of Facebook, Twilio integration, workflows, Email and SMS Marketing, Forms, membership payment of clients, membership portal wherein the tutorials for the CRM can be found. Directly helps with CRM questions and support, meetings and brainstorming, and make sure last minute changes are done.

I have experience with email marketing, domain and gmail integration and I can recreate a website/funnel in the CRM. Have used ClickUp and Slack as internal communication tool.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

I have been a technical support rep for more than 4 years and promoted as an IT Engineer to support a project.

Marketing » GoHighLevel

Experience: 1 - 2 years

Hi! I'm a GoHighLevel specialist with almost 2 years of experience in handling the backend of an Agency GoHighLevel account with multiple sub-accounts (with Voice AI) with Facebook Ads, Email and SMS Marketing, Courses/White label. I believe my experience in this area will be of value to your needs. My previous work experience includes: 1. Proficiency with the platform - I have experienced working independently and with a team. Being able to understand what my client needs and create a tailor made solution and process for their businesses. 2. Creating and maintaining - Able to create Workflows, Snapshots, Pipelines, Caller set up, Facebook/IG, Funnels, Forms, Domain, Surveys, Courses, Membership portal, Payments from scratch and other GHL Features that will help them achieve their goals and upgrade their processes. 3. Client interaction - I am able to and have experience with communicating with their customers directly. Leaving them with more time to handle their businesses and have more time with their loved ones. 4. Have a background in Tech support which taught me how to handle different situations 5. Testing, troubleshooting, and documentation - To make sure that there will be minimal upkeep with the deployed solution and less worries about negative feedback from customers The project I worked on included voice AI to pre-qualify leads and make sure they are valid. Aside from the workflows that the AI provider requires, I made the GHL process from scratch. Starting from the onboarding page, tags, pipelines, integration of Facebook, Twilio integration, workflows, Email and SMS Marketing, Forms, membership payment of clients, membership portal wherein the tutorials for the CRM can be found. Directly helps with CRM questions and support, meetings and brainstorming, and make sure last minute changes are done. I have experience with email marketing, domain and gmail integration and I can recreate a website/funnel in the CRM.

Customer Support » Customer Relationship Management

Experience: 2 - 5 years

Trained and worked as a CSR for 2 US based companies. I believe my experience with handling customers helps me with interactions with both employers and clients.