Jessielyn

Customer Service Specialist | Administrative Data Entry

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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Bachelors degree

Last Active

February 10th, 2025 (today)

Member Since

August 6th, 2024

Profile Description

I am a seasoned professional with extensive experience in data coordination, team leadership, and customer service.

EMPLOYMENT HISTORY
Staffing Data Coordinator
Percepta
July 2022 - December 2024

Operations Supervisor/ Team Leader
Percepta- Ford Motor Company
June 2016 - July 2022
* Top Team/ Top TL (Upgrade to see actual info)

Customer Service Representative
Percepta- Ford Motor Company
June 2011 - June 2016
* Employee of the Year (Upgrade to see actual info)

EDUCATION
Centro Escolar University- Manila
AB Mass Communication
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Dean's Lister (Upgrade to see actual info)

Top Skills

Office and Administration » Data Entry

Experience: 2 - 5 years

1. Maintain and update accurate staffing records and databases 2. Ensure reports are timely, accurate, and informative. 3. Maintain confidentiality and security of sensitive staffing data.

Customer Support » Customer Relationship Management

Experience: 5 - 10 years

1. Respond to customer inquiries via phone and email in a timely and professional manner. 2. Provide accurate information about products, services, and policies. 3. Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.

Office and Administration » Team Leadership

Experience: 5 - 10 years

1. Clear team goals, tasks and deadlines. 2. Monitor team performance and give reports. 3. Discover training needs and provide coaching

Other Skills

Basic Information

Age: 37

Gender: Female

Website: Sign Up with Pro Account to View

Address: Taytay, Rizal

Tests Taken: IQ
Score: 110: DISC
Dominance: 37%
Influence: 7%
Steadiness: 32%
Compliance: 24%: English
C2(Advanced/Mastery)