Jessielyn

Customer Service Specialist | Administrative Data Entry

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 14th, 2024 (yesterday)

Member Since

August 6th, 2024

Profile Description

I am a seasoned professional with extensive experience in data coordination, team leadership, and customer service.


EMPLOYMENT HISTORY
Staffing Data Coordinator
Percepta
July 2022 - August 2024

Operations Supervisor/ Team Leader
Percepta- Ford Motor Company
June 2016 - July 2022
 * Top Team/ Top TL (Upgrade to see actual info)

Customer Service Representative
Percepta- Ford Motor Company
June 2011 - June 2016
 * Employee of the Year (Upgrade to see actual info)


EDUCATION
Centro Escolar University- Manila 
AB Mass Communication
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Dean's Lister (Upgrade to see actual info)

Top Skills

* Respond to customer inquiries via phone and email in a timely and professional manner. * Provide accurate information about products, services, and policies. * Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.

Experience: 5 - 10 years

* Clear team goals, tasks and deadlines * Monitor team performance and give reports * Discover training needs and provide coaching

Other Skills

* responsible for managing and maintaining accurate and up-to-date records of new hires, active, and terminated employees * ensures that all employee data is properly recorded, stored, and accessible, supporting the HR department in compliance and reporting functions

Basic Information

Age
36
Gender
Female
Website
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Address
Taytay, Rizal
Tests Taken
IQ
Score:  110
DISC
Dominance: 37%
Influence: 7%
Steadiness: 32%
Compliance: 24%
English
C2(Advanced/Mastery)
Government ID
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