English Customer Service Email & Chat Representative

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $2.05/hour ($359.99/month)

Associates degree

Last Active

October 10th, 2024 (39 days ago)

Member Since

August 3rd, 2024

Profile Description

As someone who is constantly seeking growth and challenges,
I am eager to step out of my comfort zone and discover new ways to develop my
skills.

I believe that continuous self-discovery is key to unlocking
one’s full potential, and I am confident that, with dedication, I can
contribute meaningfully in various capacities within your team.

Top Skills

Customer Support » Chat Support

Experience: 6 months - 1 year

I worked as a live chat agent for a year, providing timely and accurate customer responses via chat across different platforms. My responsibilities included protecting client information and ensuring customer satisfaction.

Other Skills

Customer Support » Email Support

Experience: Less than 6 months

I provided email support for a seasonal account at one of the major BPO companies in Davao City. The account lasted for three months, during which I responded to customer inquiries and resolved issues promptly. I also collaborated with the team leader to de-escalate complex problems and deliver effective solutions.