VA, Customer Service Representative, Phone Support

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

September 23rd, 2024 (today)

Member Since

August 3rd, 2024

Profile Description

I’m a detail-oriented and adaptable VA, CSR, phone support  and appointment setter, bringing a diverse skill set and a proven track record of excellence in administrative support, digital communication, and client relations. With an educational background in Pharmacy and extensive experience in regulatory affairs, I have honed my organizational skills and attention to detail, ensuring that every task I handle is executed with precision and efficiency.
In my previous role as an Administrative Assistant at a pharmaceutical distributorship, I managed a wide range of responsibilities including regulatory documentation, email management, calendar scheduling, and drafting official correspondence. Working directly under the company president, I handled tasks such as procuring regulatory documents and managing hospital formulary applications, demonstrating my ability to perform high-level administrative duties with minimal supervision.
As a Virtual Assistant, I am proficient in using various digital tools and platforms such as Google Workspace, Microsoft Office, Adobe Creative Cloud, Notion, and Trello. These tools enable me to streamline workflows, prioritize tasks, and ensure effective communication and collaboration in a remote work environment. My commitment to continuous learning, including certifications in TESOL, foundational knowledge in Spanish, and courses on platforms like Udemy, Skillshare, and Domestika, further enhances my skill set.
My history as a whip speaker and researcher has greatly strengthened my communication skills, allowing me to articulate complex ideas clearly and engage effectively with diverse audiences. This experience is invaluable in a phone support and Customer Service Representative role, where clear, empathetic, and persuasive communication is crucial for resolving inquiries and building strong client relationships.
I excel in setting appointments, conducting market research, and supporting social media management and marketing efforts. I am also adept at basic bookkeeping and data entry, ensuring that all records and documents are meticulously maintained and up-to-date. My proactive mindset, adaptability, and dedication to providing outstanding service are qualities that I could bring to your company/undertakings. Whether managing calendars, coordinating property showings, handling email correspondence, or preparing documents, I am committed to delivering exceptional results and fostering long-term professional relationships.