Current Employment Status:
Hired Part Time on Oct 3, 2024

Ivy

Virtual Assistant - Shopify/ Amazon/ Etsy/ Data Entry 

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Overview

Looking for part-time work (4 hours/day)

at $5.60/hour ($492.80/month)

Bachelors degree BS Financial Management

Last Active

November 22nd, 2024 (today)

Member Since

November 3rd, 2016

Profile Description

I have nearly 6 years of experience as a Customer Service Representative, including leadership roles at Xerox Business Services Corporation in the Philippines, where I managed Outbound/Inbound Calling, Data Entry, Email Management, and Web Research for the Meter Reading Department. Prior to this, I accumulated over 10 years of experience in the Philippine banking and real estate sectors, specializing in bookkeeping, loan processing, and various accounting functions, with proficiency in MS Excel, MS Word, and Google Spreadsheets.As a Professional Freelancer, I specialize in managing e-commerce platforms such as Shopify, Etsy, and Amazon. My expertise includes product listing, order fulfillment, customer service via email and phone, and inventory management. Additionally, I serve as the main point of contact with suppliers. I created landing pages using Shogun, conducted product sourcing and keyword research, engaged in web design, and produced leads.Furthermore, I have a successful track record as a Virtual Assistant, handling tasks such as content scheduling through Google Calendar, email management, web research, and chat support.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

I am a seasoned email support professional with extensive experience handling correspondence for ecommerce stores and serving as the primary point of contact for prestigious corporate entities. With 10 years plus in the field, I excel in providing prompt, courteous, and efficient responses to inquiries while upholding the company's reputation and values. I specialize in handling customer inquiries, resolving intricate issues, and collaborating with both internal and external stakeholders. Thriving in fast-paced settings, I consistently deliver exceptional service.

Other Skills

Basic Information

Age
47
Gender
Female
Website
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Address
Imus, Cavite
Tests Taken
IQ
Score:  138
DISC
Dominance: 42
Influence: 19
Steadiness: 24
Compliance: 15
English
C2(Advanced/Mastery)
Government ID
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