Mark

Associate/Technical support representative/Customer service

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Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

Associates degree

Last Active

September 19th, 2024 (today)

Member Since

August 1st, 2024

Profile Description

A dedicated worker with lots of experience in customer service and technical support in the BPO industry. Known for providing excellent service even under pressure. Good at voice and chat support, effectively talking with clients and solving problems. Fluent in Cebuano, Filipino, and English. Always learning and excited to help a growing company succeed.

Top Skills

Office and Administration » Attention to Detail

Experience: 2 - 5 years

I consistently ensure accuracy in all tasks by meticulously reviewing and double-checking my work. My attention to detail helps me identify and rectify errors, maintain high standards of quality, and effectively manage complex data and information.

Office and Administration » Adaptability

Experience: 2 - 5 years

My adaptability is strong, demonstrated by my experience in diverse roles (technical support, customer service, chat support) and handling different accounts (Tracfone, Papa John's, Lloyds Bank Group). My skills and ability to perform well under pressure further highlight my adaptability.

Office and Administration » Computer Literacy

Experience: 5 - 10 years

Based on my experience. I have a strong foundation in computer literacy, evidenced by my technical support, customer service, and chat support roles. My work likely involves proficiency with CRM systems, office productivity software, and efficient multitasking with digital tools.

Other Skills

Office and Administration » Problem Solving

Experience: 2 - 5 years

Drawing from my experience in customer service and technical support roles, I excel in diagnosing and resolving issues efficiently. My approach involves analyzing problems, identifying root causes, and implementing effective solutions. I use strong critical thinking skills to address diverse challenges and enhance customer satisfaction.

Office and Administration » English Proficiency

Experience: 2 - 5 years

Fluent in English, I effectively communicate complex information clearly and accurately. My experience in customer service and technical support roles has honed my ability to engage with clients, understand their needs, and provide detailed explanations and solutions.

Basic Information

Age
26
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  96
DISC
Dominance: 45
Influence: 31
Steadiness: 7
Compliance: 17
English
C2(Advanced/Mastery)
Uploaded ID
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