Stephanny

Virtual Assistant/Data Entry/Social Media Management

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

September 12th, 2024 (4 days ago)

Member Since

July 31st, 2024

Profile Description

Experienced Virtual Assistant with a strong background in administrative support, content creation, and customer service. I am detail-oriented, organized, and committed to delivering high-quality work on time. My goal is to be known as a reliable and proactive worker who adds value to every project. I thrive in dynamic environments and am always eager to learn new skills to better serve my clients.

Top Skills

Office and Administration » Data Entry

Experience: 1 - 2 years

As a Virtual Assistant for a clothing business, I was responsible for meticulous data entry tasks that were vital to the accuracy of the company's records. My duties included entering and updating product information, such as SKU numbers, descriptions, pricing, and inventory levels into the company's database. I regularly handled large volumes of data, ensuring that all entries were precise and up-to-date. I also tracked and recorded sales data, processed customer orders, and managed supplier information. My role required a high level of attention to detail, as well as proficiency in using various software tools to maintain data integrity and support the client's operational needs.

Office and Administration » Email Management

Experience: 1 - 2 years

In my role as a Virtual Assistant for a clothing business, I efficiently managed the client’s email inbox, ensuring prompt and organized communication. My responsibilities included sorting and prioritizing incoming emails, responding to customer inquiries, and addressing order-related issues in a timely manner. I also coordinated with suppliers, handled product inquiries, and followed up on shipping and delivery statuses. To maintain a streamlined workflow, I created and managed email templates for common responses, flagged important messages for the client’s attention, and categorized emails for easy retrieval. My proactive email management helped improve customer satisfaction and allowed the client to focus on growing their business without being bogged down by routine correspondence.

Office and Administration » Administrative Support

Experience: 1 - 2 years

As a Virtual Assistant for a clothing business, I provided comprehensive administrative support that was crucial to the smooth operation of daily activities. My responsibilities included managing the client’s calendar, scheduling meetings with suppliers and buyers, and coordinating logistics for product shipments. I also handled inventory management by updating and maintaining stock levels in the database, ensuring that records were accurate and up-to-date. Additionally, I assisted with customer inquiries, processed orders, and managed returns, all while maintaining excellent communication with the client to keep them informed of any critical updates. My role demanded attention to detail, organizational skills, and the ability to multitask effectively in a fast-paced environment.

Other Skills

Marketing » CRM » Microsoft Dynamics 365

Experience: 1 - 2 years

Marketing » Content Creation

Experience: 1 - 2 years

In my role as a Virtual Assistant for a clothing business, I was responsible for creating compelling content that showcased the brand’s products and reinforced its identity. My work included writing engaging product descriptions, crafting blog posts on fashion trends, and developing email newsletters that kept customers informed about new arrivals and special promotions. I also created visual content, such as graphics and promotional banners, using design tools to ensure the visuals aligned with the brand's aesthetic. Additionally, I produced social media posts that highlighted the latest collections, styled outfits, and seasonal looks, which helped attract and engage the target audience. My content creation efforts not only enhanced the brand’s online presence but also contributed to increased customer interaction and sales.

Marketing » Social Media Management

Experience: 1 - 2 years

As a Virtual Assistant for a clothing business, I took charge of managing the client's social media presence across multiple platforms, including Instagram, Facebook, and Pinterest. My responsibilities included creating and curating engaging content that aligned with the brand’s aesthetic and messaging. I developed and implemented content calendars to ensure a consistent posting schedule, highlighting new collections, promotions, and fashion trends. I also interacted with followers, responded to comments and direct messages, and monitored engagement metrics to identify what content resonated most with the audience. Additionally, I collaborated with influencers and managed social media campaigns that increased brand visibility and drove traffic to the client’s online store. My efforts in social media management helped boost the brand’s online presence and contributed to a steady growth in followers and customer engagement.

Project Management

Experience: Less than 6 months

Basic Information

Age
36
Gender
Female
Website
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Address
Iligan, Lanao Del Norte
Tests Taken
IQ
Score:  103
DISC
Dominance: 61%
Influence: 11%
Steadiness: 10%
Compliance: 18
English
C2(Advanced/Mastery)
Uploaded ID
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