Overview
Looking for full-time work (8 hours/day)
at $18.00/hour ($3,168.00/month)
Bachelors degree
Last Active
September 28th, 2024 (2 days ago)
Member Since
July 30th, 2024
Profile Description
With over 6 years of experience as a customer service specialist, I've refined my abilities in understanding customer needs, providing tailored solutions, and adeptly managing high call volumes while swiftly addressing inquiries.
Furthermore, my ability to handle consumer complaints under pressure has been essential in increasing overall satisfaction levels. Through my initiatives, I've seen a 95% improvement in issue resolution rates and client retention. My constant commitment to providing excellent customer service not only demonstrates my ability to negotiate difficult situations, but it also positively contributes to team and corporate success.
Expertise:
? Operational Excellence? Customer Service? Issue Resolution?
Feel free to connect with me directly. Have a wonderful day!
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 1 - 2 years
I have 1 year experience in customer support management
Customer Support » Email Support
Experience: 2 - 5 years
I have 5 years experience in handling customers via EMAIL, PHONE AND SOCIAL MEDIA
Customer Support » Phone Support
Experience: 2 - 5 years
I have 5 years experience handling customers via phone.
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Jose Del Monte Bulacan, Bulacan
- Tests Taken
- IQ
- Score: 113
- Uploaded ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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How this Marketing Director Drives Business Growth On and Offline
When you have a skilled marketing director that drives your business to success, how do you make them stay? Connect with their passion.
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