I am a dedicated and adaptable professional with a strong background in customer service, data entry, application processing, and multimedia arts. As Multimedia Artist I bring creative problem-solving skills and a keen eye for detail to every task. My experience in handling customer inquiries, managing documentation, and conducting client interviews has honed my ability to work efficiently under pressure, multitask effectively, and deliver results that exceed expectations. With a commitment to reliability and excellence, I am eager to leverage my skills in a long-term role where I can contribute meaningfully while continuing to grow both personally and professionally.
Experience: 6 months - 1 year
Knowledgeable about using Salesforce to examine and enter clients' data to respond to questions about appointments, application progress, supplied papers, and client identification to choose the best course of action.
● Receive and manage incoming calls from clients, caregivers, and healthcare professionals professionally and courteously. ● Identify the purpose of each call and determine the appropriate course of action. ● Accurately document call details, including caller information, concerns, and actions taken, in the designated systems or software. ● Automatically create a ticket in every inbound call and escalate it to the perspective branch and managers.
Experience: 6 months - 1 year
With Filevine, a legal document management software, you can save your photos, audio files, and legal documents. It also offers convenient text signature entry, fax and text message sending, and limitless file storage.
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