Jennifer
Customer Service and Technical Support Expert
Overview
Looking for full-time work (8 hours/day)
at $7.60/hour ($1,337.60/month)
Bachelors degree
Last Active
September 21st, 2024 (today)
Member Since
July 28th, 2024
Profile Description
I am proudly a customer service and technical support expert
for 10 years now! Having an experience in travel and hospitality for 3 years, healthcare account for 2 years and 5 years in Telco under Sprint and T-Mobile handled financial and technical account. My expertise on these are being comfortable speaking with customers in resolving their issues in a timely manner . Definitely can work under pressure and easily navigate tools. I have been use to resolve out of the box issues and being consistent on getting high scores on our metrics. I love doing extra miles for the customers just to make sure they are satisfied.I worked at home during pandemic and already been measured the integrity of doing work remotely.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
I am proudly a customer service and technical support expert for 10 years now! Having an experience in travel and hospitality for 3 years, healthcare account for 2 years and 5 years in Telco under Sprint and T-Mobile handled financial and technical account. My expertise on these are being comfortable speaking with customers in resolving their issues in a timely manner . Definitely can work under pressure and easily navigate tools. I have been use to resolve out of the box issues and being consistent on getting high scores on our metrics. I love doing extra miles for the customers just to make sure they are satisfied.
Customer Support » Healthcare
Experience: 1 - 2 years
I was able to get an experience under healthcare account.-United Healthcare (Prescription Drug plan) for 2 years! We were able to create pre-authorization submitted to the doctors
Office and Administration » Travel Planning
Experience: 2 - 5 years
I have an experienced booking hotels under Wyndhan Hotel Group for 3 years
Other Skills
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dasmariñas, Cavite
- Tests Taken
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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