SALAPONG

Shopify VA

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Overview

Looking for part-time work (5 hours/day)

at $6.00/hour ($660.00/month)

Bachelors degree

Last Active

November 9th, 2024 (4 days ago)

Member Since

October 29th, 2016

Profile Description

I am delighted to introduce myself as an experienced Shopify Virtual Assistant with seven years in this role. During this time, I have developed a comprehensive skill set that ensures exceptional service and results for my clients.
**Customer Service Excellence**Customer service has been my passion for more than half a decade. I take immense pride in my exceptional emotional intelligence and proactive approach when dealing with customer inquiries and concerns. My guiding principle is centered on actively listening to our customers, enabling me to swiftly address issues and provide immediate support. Building a solid foundation of product knowledge allows me to deliver unmatched assistance, fostering customer loyalty and satisfaction. My unwavering commitment to delivering exceptional service is evident in my consistent track record of not just meeting but exceeding customer expectations, nurturing repeat business, and significantly amplifying brand exposure and market presence.
**Creative Content Creation**Beyond my proficiency in customer service, I excel in crafting compelling product descriptions, meticulously curating product listings, and skillfully enhancing visuals with tools like Canva Pro. My creative abilities extend to producing tailored and engaging content for various social media platforms, ensuring consistent brand messaging and increased audience engagement.
**Social Media Savvy**As a Social Media Assistant, my deep understanding of branding empowers me to create content that not only fortifies brand awareness but also captivates the target audience. My creative mindset keeps me attuned to customer trends and market dynamics, enabling me to curate captivating content that sustains interest. With my keen organizational skills, I consistently meet deadlines and execute strategies flawlessly, always aligned with marketing and business objectives. I have successfully managed various aspects of business social media accounts, from their initial design and development to their final implementation and execution.
**Efficient Order Processing**Order processing and fulfillment are also within my expertise. I initially managed orders manually on AliExpress but quickly transitioned to utilizing Shopify for streamlined order processing. More recently, I've expertly employed tools like Dropified and Oberlo to optimize order management efficiency. My familiarity with CJ Dropshipping further enhances my capabilities in this area.
**Expert in Product Listings**I am highly knowledgeable in product listings, ensuring they are accurate, engaging, and designed to attract and retain customers. My attention to detail and creative approach contribute to compelling product presentations that enhance the overall shopping experience.
With over seven years of hands-on experience as a Shopify Virtual Assistant, I am confident that my skills and unwavering dedication will make me a valuable asset to your team. I am genuinely excited about the prospect of an interview and eagerly anticipate an opportunity that aligns with my qualifications and passion.
Let's elevate your Shopify store together!

Top Skills

Experience: Less than 6 months

Other Skills

Basic Information

Age
39
Gender
Female
Website
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Address
Caloocan City, Metro Manila
Tests Taken
IQ
Score:  87
English
B2(Upper Intermediate)
Government ID
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