Customer Support Specialist | Email, Chat & Phone

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

March 31st, 2025 (today)

Member Since

July 20th, 2024

Profile Description

???? Reliable | Customer-Focused | Problem-Solver ????                                                                                                                                                                                                            Hi! I’m Upgrade to see actual info, a dedicated Customer Support Specialist with 5 years of experience providing exceptional service through email, live chat, and phone support. I take pride in delivering fast, friendly, and effective solutions to customer inquiries while ensuring a great experience for every client.                                                                                                                                                                                                                           ?Expertise Includes:
? Email, Chat & Phone Support

? Ticket Management (Zendesk, Freshdesk, Gorgias, etc.)

? Order Processing & Refund Handling

? Customer Retention & Conflict Resolution

? CRM & Helpdesk Tools
I am passionate about helping customers, resolving issues efficiently, and maintaining a positive brand image. Whether it's troubleshooting, answering questions, or providing product recommendations, I ensure customers feel valued and heard.
???? Why Work With Me?

???? Excellent English Communication Skills

???? Empathetic & Customer-Oriented Approach

???? Quick Learner & Tech-Savvy

???? Strong Multitasking & Problem-Solving Skills
I’m excited to be part of a team that values customer satisfaction and business growth. Let’s work together to build strong customer relationships and provide outstanding support!
???? Let’s Connect! Send me a message to discuss how I can help your business succeed.