Reputation Management Expert | GHL Expert | Events

With extensive experience in event planning, management, coordination, and support, I have successfully organized corporate team-building events, retreats, and small to medium-scale events. My role at Exstatic Event Management involved overseeing all aspects of event execution, from vendor communication and registration to on-site coordination, ensuring seamless and memorable experiences for clients.

With two years of experience in email and chat support, I excel in providing prompt, efficient, and customer-focused assistance. My background includes handling inquiries, resolving issues, and ensuring customer satisfaction with a professional and empathetic approach. I am dedicated to delivering high-quality support that builds strong customer relationships.

Bringing five years of expertise in Quality Assurance, I have consistently upheld rigorous standards across diverse roles. This includes three years dedicated to call quality assurance at PNS, where I meticulously monitored and improved service interactions. Additionally, at Exstatic Event Management, I further refined my attention to detail in ensuring operational excellence and client satisfaction.

As an experienced Marketing and Sales professional with a strong background in copywriting, I specialize in crafting compelling and persuasive email campaigns. My role at Exstatic Event Management involved developing targeted email content that effectively nurtured client relationships and drove sales. With a keen eye for detail and a deep understanding of audience engagement, I create email copy that not only captures attention but also converts prospects into loyal customers. My expertise in email copywriting is complemented by my proficiency in social media marketing, client communication, and financial management, making me a well-rounded candidate for any marketing team.

With a strong background in customer and sales support, I excel in providing comprehensive assistance throughout the sales process. My experience includes managing client inquiries, nurturing relationships, and facilitating smooth transactions. I am dedicated to enhancing customer satisfaction and driving sales growth through effective communication and support.

Proficient in GoHighLevel, a comprehensive CRM and marketing automation platform, with expertise in managing client communications, automating workflows, and optimizing marketing campaigns. Skilled in leveraging GoHighLevel's features to enhance customer relationship management, drive lead generation, and improve overall business efficiency.

With a background in simple bookkeeping, I am proficient in managing accounts receivable and payable, tracking invoices, and ensuring accurate financial records. My experience includes handling financial operations with precision and maintaining positive relationships with clients and suppliers. I am committed to ensuring smooth and efficient financial processes.