Experienced VA in General Admin and Customer Service Support

Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

Bachelors degree

Last Active

November 28th, 2024 (today)

Member Since

October 25th, 2016

Profile Description

A meticulous VA professional with well-versed in providing quality administrative and customer service support to busy entrepreneurs through effectively handling remote office procedures. Effectively able to meet set deadlines and process information through well-honed research skills. I am looking forward to building a strong and long-term partnership. To help the busy entrepreneurs streamline their daily commercial activities and to contribute to the success of their business journey.
Below are my work experience and skills that you might be looking for to work with you as your future associate.

Work Experience:

* Customer Service Representative 
      - Dealing with international clients and vendors and addressing issues/concerns.          - Overseeing purchase orders and shipment logistics      
      - Providing technical support on the required products of customers and vendors.      
      - Client and Vendors information records keeping

 *  Virtual Assistant     
      - Appointment setting  and Calendar Management       
      - Reaching out the international clients through sending Direct messages via CRM           and online messaging apps      
      - Building rapport to the clients from the click funnels      
      - Offering and selling digital courses     
      - Client information and calls status record keeping through spreadsheet

* Executive Assistant                                    
      - Works closely and provides operational support to the General Manager      
      - Planning and scheduling of meetings and appointment.      
      - Served as liaison officer to all department on General Manager’s behalf.

* Human Resource Officer                                                                          
     - Provides operational support to Human Resources Department:       
      Recruitment, Employee relations, Training, Compensation and Benefits.     
     - Handled Project Management across different departments and events     
     - Supports Property Management Department in documents record keeping     
      - Handled high-level of confidentiality in record keeping       
                                 
Services I can do for You:                                          
* Administrative and Executive Support                    
* Customer Service Support                                        
* Appointment Setting & Lead Generation               
* Project Management & Team Coordination           
* Property Management                                          
* E-mail management                                           
* Calendar & Meeting Scheduling                             
* Research, Data Collection and Data Entry
* Social Media Management and basic Graphic design
* Basic Video editing and uploading

Tools I’m familiar with:                                           
* CRM (Go High Level, Prompt)                                   
* Zoom, Google Meet, WhatsApp, Skype                   
* MS Office (Word, Excel Sheet, PowerPoint, Outlook)                                          
* Google Office Suite/ Workspace                               
(Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)                                          
 * Notion, Slack, Upgrade to see actual info, Loom                                   
 * Canva, CapCut, Pexels,                                          
 * Calendly, Vocaroo                                          
 * Dropbox & Chat GPT

My Soft Skills:                                          
 * Diplomatic & Objective                                           
 * Emotional and Intelligence Stability                     
 * Good Communication & Interpersonal Skills        
 * Trustworthy & Discreet