Jereh
Expert Order Fulfillment / Great Customer Service
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
December 19th, 2024 (today)
Member Since
October 24th, 2016
Profile Description
Highly organized, professional, and pro-active in a multi-task job. Efficient and reliable work ethics. I delivers quality results on time and makes sound decisions, skilled in negotiation, goal-driven, and always put a top priority in making customers happy. It is my passion to provide a service of commitment to my client.
A virtual professional offering management skill with proficiency in the following:
THE BEST Customer Service!
> Gorgias / Zendesk / Gmail / Outlook / Groove / GoDaddy / Deskun / ReAmaze
> Shopify, Commerce HQ, Gearbubble
> Alibaba, Aliexpress, Amazon, eBay
Since 2016 I have been providing excellent customer service to various projects I've been blessed to work with.
Seasoned in managing
I can save your peace while I'm addressing any incoming PayPal & Stripe Disputes or Chargeback :)
My strengths:
#1. Provides timely update about product-shipping-delivery-related issues
#2. Staying on top in providing solutions to customers complaints.
#3. Deliver a service of commitment daily.
THE BEST Order Fulfillment Manager!
I know what it takes to make fulfillment a success! Timely and accuracy is essential in the fulfillment of orders. Successful in finding new trending products, negotiate with different suppliers about pricing, packaging and shipping as well as inventory management.
> Oberlo
> Dropified
> DSers
> Shopify
> Alibaba, Aliexpress, Amazon, eBay
Image Editing:
>Canva
>Adobe Photoshop CS5 and CS6
>Luna Pic
>Photo Scissors & InPaint
> Lead Mining - Web Research, Data Entry
> Google Drive & Docs / Fulfillment reports
> MS Office Application
Top Skills
Customer Support
Experience: 5 - 10 years
If you are looking for an excellent Customer Support for your online business, with more that 5 years experience in making sure customers stay happy despite unfavorable experience, product issues, concerns and complaints. Able to provide win-win solutions that elevates customer experience among others. I've had a long list of experience handing Paypal disputes and chargeback. Winning is a challenge but I've delivered. Able to keep track and be proactive in handling potential issues that may cause more for the business is one of my forte. Promptness of response and being on top of every issue leads to happy and satisfied customer and in return making the business thrive. Very proficient with Monday.com. Trello, Shopify, Order Fulfillment, Customer Service, DSer, Oberlo, Dropified, Gorgias, Asana, ReAmaze, Facebook Ads, Canva, Google Drive, MS Office and more. More than that, I deliver integrity in everything I do and always willing to go over and beyond what your expectation is. Thanks for thinking of me!
Other Skills
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Naawan, Misamis Oriental
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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