Willian

Tier III Technical Support

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

February 26th, 2025 (today)

Member Since

July 17th, 2024

Profile Description

Dedicated and seasoned Tier 3 Technical Support Specialist with nearly four years of
hands-on experience in providing advanced technical assistance and problem resolution. Adept at analyzing complex issues, implementing effective solutions, and ensuring customer satisfaction. Proven ability to handle escalated cases with professionalism and efficiency, resulting in reduced resolution times and increased
client retention. Skilled in troubleshooting hardware and software issues across diverse platforms, with a strong background in system diagnostics and root cause analysis. Excellent communication skills, with a track record of collaborating effectively with cross-functional teams to drive continuous improvement in technical processes. Committed to delivering exceptional support and exceeding client expectations

Top Skills

Experience: 6 months - 1 year

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Basic Information

Age
28
Gender
Female
Website
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Address
Caloocan City, Metro Manila
Tests Taken
None
Government ID
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