CLARISSA

Customer Service, Order Fulfillment and eCommerce Specialist

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

November 19th, 2024 (2 days ago)

Member Since

October 23rd, 2016

Profile Description

I am a self-motivated Virtual Assistant with successful experience of five years. 

I have a strong background in Customer Services (Answering Customer Inquiries (phone, email, chat, SMS, Processing Replacements, Exchanges, and Refunds); Order Fulfillment (Processing orders from different vendors, Updating tracking information, Contacting Vendors and Couriers); Product Researches and Listings (listing products manually and using flat-file, Image and Logo Editing using Adobe Photoshop); Drop shipping and Amazon Seller Central Management (checking and resolving A-Z claims, maintaining Account Health and contacting Amazon Support for any issues). I am also knowledgeable in tracking shipments, and creating and monitoring Amazon cases.

I am proficient in using the following Software/Applications/Marketplaces:

- Amazon Seller Central, Shopify, Shipstation, Channel Advisor, and Magento
- Messaging software like ReAmaze, Reply Manager, Zendesk, Zoho and Gorgias
- eBay, Amazon, Etsy, Walmart, Home Depot and Aliexpress
- Slack, Skype, Team Viewer, Time Doctor, Hubstaff
- Task Management Tools like Asana, Upgrade to see actual info, and Clickup

I can work within strict time limits. I am organized, and keen on details. Quality is my top priority.

You can always contact me via Skype. My Skype ID is Upgrade to see actual info.

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Ecommerce » Shopify

Experience: 5 - 10 years

E-Commerce » Order processing

Experience: 5 - 10 years

Other Skills

Marketing » Social Media Management

Experience: 2 - 5 years

E-Commerce » Amazon » Dropshipping

Experience: 2 - 5 years

Basic Information

Age
36
Gender
Female
Website
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Address
Antipolo City, Rizal
Tests Taken
IQ
Score:  125
DISC
Dominance: 30%
Influence: 14%
Steadiness: 35%
Compliance: 21%
English
C2(Advanced/Mastery)
Government ID
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